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Shipping & taxes

We ship worldwide at reasonable rates. The only countries we do not ship to at the moment are Russian Federation, and Belarus.

DHL Global Mail (Regular Mail service by Deutsche Post)Germany 2-4 business days
Europe 3-6 business days
Rest of World 6-15 business days
Available in countries where it is the cheapest delivery option.Parcels up to 2kg or smaller than width + length + height = 90 cm are eligible for this shipping option. If the shopping cart consists of more than two pairs, then most likely this option will not be shown.
DHL Express1-4 business daysAvailable in almost all countries worldwide.The exact price is shown during the checkout process and depends on the selected destination country and the size of the parcel.
FedEx International Connect Plus7 business daysAvailable in most European countries, and many bigger countries worldwide.The price depends on the selected destination country.
DHL Economy3-7 business daysAvailable in most European countries.The exact price is shown during the checkout process and depends on the selected destination country and the size of the parcel.
Packeta/Zasilkovna shipping services (at checkout Packeta’s shipping options’ names start with the country code, e.g. BE, ES, DE, etc.)2-4 weeksAvailable in most European Union countries.The price depends on the selected destination country and the size of the parcel.
Itella Smartpost, Omniva, DPD, Unisend parcel locker servicesUp to 3-5 business daysAvailable in Estonia, Latvia, Lithuania, and Finland.The exact price is shown during the checkout process and depends on the selected destination country and the selected service.

Taxes

European Union

When ordering from the European Union, the Value Added Tax (VAT) of the destination country is calculated into the total of the order sum. No custom fees are applied in the European Union.

Norway

We have VOEC registration in Norway and therefore the Value Added Tax of Norway (25%) is applied to all orders to Norway. The parcel will not end up in customs and no other fees are applied.

Rest of the world

When ordering from the rest of the world (outside of the European Union and Norway), Value Added Tax (VAT) is not included in the total of the order sum. Value Added Tax and customs fees may be applied once the parcel arrives in the destination country.

We may reduce or replace original packaging to optimize shipping costs and protect nature! This does not limit your right of return.

Payment options

  • Secured card payment – our card payments are administered and made safe by Stripe
  • Paypal
  • Bank transfer – you receive bank transfer details by e-mail after submitting your order
  • Banklink transfers – for some European countries paying via banklink is possible.

Packaging

We care about nature and do our best to protect it. Therefore we minimize packaging when sending parcels internationally. We may tape the shoe boxes or replace the original boxes with smaller ones to cut down shipping fees. Please keep in mind that shoe boxes that have been taped by us in the first place do not reduce your right of return.

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You are now all set! We will deliver your parcel soon.

And you’ll be wearing super comfy shoes again!